• A person is deemed to have accepted and agreed to these Terms and Conditions if such person purchases, uses or makes any dealing involving a e-Voucher.
• The value of each e-Voucher is denominated in Singapore currency.
Redemptions for e-Voucher:
• Redemption of POPPoints can only be done via U-POPP Mobile App.
• Redemption requests at the Customer Service Counters must be made by the Member in person.
• Members may redeem POPPoints for e-Voucher(s) in blocks of 1,000 POPPoints and at a rate of 1,000 POPPoints for S$5 worth of e-Voucher.
• Member may not assign, transfer, commercially exploit, encumber or otherwise deal with, in any manner, any of his / her rights in the U-POPP Membership and/or POPPoints otherwise than as expressly permitted under these Terms.
Use of e-Voucher at Participating Merchant:
• E-Voucher(s) can be stacked, there is no limit to the usage of redeemed e-Voucher(s) at any one point when used at a Participating Merchant; and
• Members can use the e-Voucher(s) by scanning the QR code at the Participating Merchant or keying in the Merchant Code.
• E-Voucher is non-transferrable and not exchangeable for cash. U-POPP may in its discretion reject the use of any UOL E-Voucher suspected of being cloned, stolen, fraudulently issued or used. In the event an account is terminated due to a violation of membership terms and conditions, unutilised E-Voucher value will not be refunded.
• In the case where the e-Voucher(s) are tendered as part payment for goods and services exceeding the value of the goods and services, the Member will be required to top up the difference with cash.
• There shall be no refunds should the e-Voucher be tendered as payment for goods and services below the value of the denomination stated.
• The use of E-Vouchers from multiple accounts by any single individual in a single transaction is strictly prohibited. Any attempt by any single individual to use more than one account for a single transaction will be considered a violation of the membership terms and conditions.
Expiry of e-Voucher:
• E-Voucher will expire on of 31st December of the year the e-Voucher is issued and cannot be extended. Once redemption of POPPoints for the e-Voucher(s) is made, it is non-reversible and non-refundable. Upon expiry, e-Voucher will automatically be forfeited without compensation to the Member.